Cedarglen Living starts as the interim property manager during the early stages of possessions. As a substantial number of units are occupied, Cedarglen Living will hire a property manager, to take over the management of the common elements of the property.
A turnover meeting is the first meeting of owners. The turnover meeting will be schedule 180 days from the title transfer or when 50% of the unit factors have had title transfer. Whichever is first. At this point in time the condo board will be formed.
The turnover meeting will be schedule 180 days from the title transfer or when 50% of the unit factors have had title transfer. Whichever is first.
The annual general meeting will be held within 15 months of when the condominium plan is registered.
Your property manager has a critical role in the long-term value of your property.
Maintenance and long-term budget replacement of the following items:
They are responsible for the financial upkeeping of the corporation including the following:
They are also responsible of enforcing the rules and policies in the bylaws and created by the board of directors. For more information on policies pertaining to your condominium corporation, please reach out to the relevant management company.
To join the board of directors:
The by-laws allow for a minimum of 3 board members to a maximum of 7. In the event there are more than 7 applicants for the board of directors a vote is held. The 7 applicants with the most votes, will become the board of director.
The board of directors is tasked as acting as the governing body for the condominium corporations. There duties include but are not limited to the following:
The property manager and board of directors will procure a snow removal company that will clear areas outlined by the board of directors/property manager. This may vary pending your site and desired budget of the corporation. For exact locations of snow removal, you can contact the property manager.
The exact schedule will be outlined in the contract with the company, but industry standards include the following:
Property manager
Snow staging is a critical efficiency to save money for the corporation. In order to remove the snow from site, a contractor is hired with loading equipment and dump trucks. In addition, you typically pay to dump snow at city or developer locations. This is a costly endeavor and while typically budgeted, if avoided is a great savings on a yearly basis.
Common property is the area outside of your residence based on the description in your bylaw. This typically includes but is not limited to the following items:
Property manager through the direction of the board of directors. If there are issues pertaining to any of these items listed above your property manager should be your first point of contact.
The property manager and board of directors will procure a landscaping maintenance company responsible for the spring/summer and fall landscaping maintenance.
The schedule of tasks for the landscaping company can range, pending the board of directors. The more tasks and frequency of visits can drive the costs up and is a determination in what the board of directors chooses. In general, a landscaping company will be responsible for the following duties:
Cedarglen Living provides a 1-year warranty on all tree and shrub plantings. An inspection is completed with Cedarglen Living and the board of directors to document and dead trees/shrubs and replacements are then completed. Note that this inspection is not completed until summer to ensure that all plants have the opportunity show growth after the frost has come out of the ground.
The property manager and board of directors will procure a waste/recycling and compost contractor for regular pick-ups.
The frequency of pick-ups will be dependent on the number of bins and usage. The goal of the board of directors is to maximize the efficiency of the frequency to ensure that dollars are being spent appropriately.
Property Manager
See link from City of Calgary: https://www.calgary.ca/uep/wrs/garbage-collection-information/residential-services/what-can-go-in-black-cart.html
See link from City of Calgary: https://www.calgary.ca/uep/wrs/garbage-collection-information/residential-services/what-cannot-go-in-black-cart.html
See link from City of Calgary: https://www.calgary.ca/uep/wrs/recycling-information/residential-services/blue-cart-recycling/what-can-be-recycled.html
See link from City of Calgary: https://www.calgary.ca/uep/wrs/recycling-information/residential-services/blue-cart-recycling/what-cannot-be-recycled.html
See link from City of Calgary: https://www.calgary.ca/uep/wrs/recycling-information/residential-services/green-cart/what-goes-into-your-green-cart.html
See link from City of Calgary: https://www.calgary.ca/uep/wrs/recycling-information/residential-services/green-cart/what-cannot-go-in-green-cart.html
Companies such as waste management charge a sorting fee if items are incorrectly placed into the bins. This cost comes as an extra back to the corporation. Do your part and save your own money!
A condominium corporation under the condominium act in Alberta is required to hold insurance for the full replacement value of the project builds (based on standard finishing only. Betterments and improvements explained below). To do so they require a third-party appraisal for the replacement value before going to multiple insurers.
For exact coverage and deductibles please request a certificate of insurance from the management company or Cedarglen Living if construction is still ongoing.
Yes, at time of closing, Cedarglen Living’s legal representation will require proof of general liability with a minimum limit of $1,000,000.00 coverage. In addition, we recommend the following (Note: Cedarglen Living is not a licensed insurance brokerage. For any clarification and to purchase of coverage for insurance, you must contact your insurance broker):
As a townhome owner, many of the items that you would maintain with a single-family home are still required. Specifically, when it comes to the mechanical equipment of your home. (Furnace, Hot Water Tank, Heat Recovery Ventilator, Humidifier)
Check your furnace filters monthly. If you notice that there is excess dirt, replace them. It is imperative when we are still working in the area as there will be an excess of dirt entering through the intake. By keeping this clean you ensure the furnace is not having to work harder than required increasing its lifespan.
There are several steps to take before contacting Cedarglen Living or a mechanical trade. These steps include the following:
If you have checked all these items and your home has remaining distribution warranty (within 2-years of your occupancy date), then contact Cedarglen Living or your mechanical trade emergency contact.
If your home is outside of the warranty period, please feel free to contact a vendor of your choice.
HRV serves to exchange air in your home. Construction practices have improved immensely over the last 20 years and homes are more airtight than ever. During the winter months we do not open our windows very often and fresh air does not make it into the home. The HRV allows you to exchange fresh air from the outside pulling into your home and heating with the use of the furnace and exchanging it throughout your home. This system is also critical for managing excess humidity in your home as it will pull the humid air out bringing in the less humid air from the outside.
Your HRV should be set to run 20 minutes every hour and then shut off for 40 minutes during normal outside temperatures. During extreme cold weather snaps, we recommend turning the HRV to run continuous with the requested humidity level of 20%.
HRV runs on low voltage wire, meaning the amount of power required to run this is nominal over a year. As it is critical item in your home it should be considered a regular expense to your home to improve your air quality and manage your humidity levels. We DO NOT recommend turning your HRV off during the winter months.
A humidifier is a system attached to your furnace that brings humid air throughout your home. As Calgary has a dry climate this allows you to raise it to a more comfortable level during the winter months.
Yes. Managing humidity in your home is critical during extended cold temperatures during the winter months (-20 degrees Celsius to – 30 degrees Celsius). Too much humidity in a home can cause numerous issues. The colder it is, the lower your humidity should be. In order to manage humidity levels, we suggest the following measures be taken leading up to these cold weather patterns:
Water damage to the casing surrounding on the underside of your windows:
Attic Rain:
For Paint Maintenanc:
For countertop maintenance:
For Carpet Maintenance:
For Ceramic Wall tile Maintenance:
For Ceramic Floor Tile Maintenance:
LVF Maintenance:
For daily care, wipe with a damp soft cloth in the direction of wood grain and dry immediately. For thorough cleaning, we recommend a mixture of mild soap and warm water along with a soft, clean cloth for both exterior and interior of your cabinets. Wipe cabinets clean of soap mixture with another soft, clean cloth and dry immediately. Avoid leaving moisture on your cabinet surface for an extended period. Spills and splatters should be wiped up immediately as they could permanently stain the exterior of your cabinets. Never use harsh soap, abrasives, or scouring pad to clean. Waxing and polishing are not recommended. Keep steam away from exterior and underside of cabinets as it causes loosening of the adhesive on edge bandings around the cabinet and selling of material.
If your smoke detector battery begins to beep (single beeps), this is an indication that the battery needs to be changed. Please follow the steps below:
Your kitchen is equipped with a Ground Fault Circuit Interrupter (GFCI), which shuts off electrical power when it senses an imbalance between the outgoing and incoming current. The purpose is to protect people from incurring an electric shock. When an imbalance takes place, it will cause the GFCI plug to trip. Press the reset button which will bring the power back to the relevant plugs.
Your bathroom is equipped with a Ground Fault Circuit Interrupter (GFCI), which shuts off electrical power when it senses an imbalance between the outgoing and incoming current. The purpose is to protect people from incurring an electric shock. When an imbalance takes place, it will cause the GFCI plug to trip. Press the reset button which will bring the power back to the relevant plugs/lights and fans.
(Note: if you have two bathrooms your main bath will have the plug that is tied to your ensuite)
During the extreme cold snaps, you will see movement in your casings and possibly small gaps (less than 3mm) form between the vinyl window jam and wood casing. This is a non-warrantable item. To repair, use dap to fill in the gaps, smoothing over with small trowel or finger. Follow up by touching up with the trim paint. This is something that will need to be completed on a yearly basis.
Yes. Managing humidity in your home is critical during extended cold temperatures during the winter months (-20 degrees Celsius to – 30 degrees Celsius). Too much humidity in a home can cause numerous issues. The colder it is, the lower your humidity should be. In order to manage humidity levels, we suggest the following measures be taken leading up to these cold weather patterns:
Water damage to the casing surrounding on the underside of your windows.
For Paint Maintenance:
For countertop maintenance:
For Carpet Maintenance:
For Ceramic Wall tile Maintenance:
For Ceramic Floor tile Maintenance:
LVF Maintenance:
For daily care, wipe with a damp soft cloth in the direction of wood grain and dry immediately. For thorough cleaning, we recommend a mixture of mild soap and warm water along with a soft, clean cloth for both exterior and interior of your cabinets. Wipe cabinets clean of soap mixture with another soft, clean cloth and dry immediately. Avoid leaving moisture on your cabinet surface for an extended period. Spills and splatters should be wiped up immediately as they could permanently stain the exterior of your cabinets. Never use harsh soap, abrasives, or scouring pad to clean. Waxing and polishing are not recommended. Keep steam away from exterior and underside of cabinets as it causes loosening of the adhesive on edge bandings around the cabinet and selling of material.
If your smoke detector battery begins to beep (single beeps), this is an indication that the battery needs to be changed. Please follow the steps below:
Your kitchen is equipped with a Ground Fault Circuit Interrupter (GFCI), which shuts off electrical power when it senses an imbalance between the outgoing and incoming current. The purpose is to protect people from incurring an electric shock. When an imbalance takes place, it will cause the GFCI plug to trip. Press the reset button which will bring the power back to the relevant plugs.
Your bathroom is equipped with a Ground Fault Circuit Interrupter (GFCI), which shuts off electrical power when it senses an imbalance between the outgoing and incoming current. The purpose is to protect people from incurring an electric shock. When an imbalance takes place, it will cause the GFCI plug to trip. Press the reset button which will bring the power back to the relevant plugs/lights and fans.
(Note: if you have two bathrooms your main bath will have the plug that is tied to your ensuite)
During the extreme cold snaps, you will see movement in your casings and possibly small gaps (less than 3mm) form between the vinyl window jam and wood casing. This is a non-warrantable item. To repair, use dap to fill in the gaps, smoothing over with small trowel or finger. Follow up by touching up with the trim paint. This is something that will need to be completed on a yearly basis.
Alberta New Home Warranty Program is your warranty provider. Your home is registered with the ANHWP who in turn is registered with the Alberta Government. It is a requirement that prior to a building permit being released, the builder must register the home with a warranty program.
The builder/developer, Cedarglen Living, should be your first point of contact. We need to be provided the opportunity to correct any defect or deficiency before a third party can be brought in.
Under the mandatory warranty your home includes the following:
Note: The Warranty timelines initiate from the first unit in a building transferring title according to the mandatory warranty guidelines. Cedarglen Living provides a warranty on their product from the possession date for the 1-year labor and material and 2-year distributions systems.
For more information on the mandatory warranty please see the following link from ANHWP: https://anhwp.com/homeowners/own/new-home-warranty/
There are numerous possible deficiencies that can be experienced on a new home. See the link to the Construction Performance Guide from the Alberta government for reference.
http://municipalaffairs.alberta.ca/documents/2015_09_01_Performance_Guide.pdf
In rare circumstances, homeowners do not agree with Cedarglen Living’s assessment. In this case there are additional measures which can be taken with your warranty provider ANHWP. You can submit a claim to them through their website so that they can come out and assess the deficiency in question using the performance guide as the relevant measuring tool. If ANHWP deems that it is a deficiency, then they will notify Cedarglen Living who will make the corrective actions. For more information on how to submit a claim, see the following link: https://anhwp.com/homeowners/customer-care/how-to-file-a-claim/
Your warranty provider ANHWP will ensure your home is provided with any repairs to outstanding deficiencies during the warranty periods.
This inspection is completed 1-2 weeks prior to possession. Your customer relations team at Cedarglen Living will reach out to you at drywall stage (~2 months or more in advance) to select an available time.
There are two primary items that are completed during your home orientation:
Our goal is always to provide a home without deficiencies; however, the likelihood is there may be a few outstanding items as well as items you may find after the fact. Cedarglen Living stands behind their product and strives to provide excellent service throughout the warranty period to address any concerns our homeowners have.
Your customer relations representative will reach out to you ~2 months or more in advance of your possession to provide you with a confirmed date.
There are two primary tasks that are completed during your home orientation:
The homeowners that will be on title, will meet with a legal representation, either Cedarglen Living or their own preferred legal to sign all relevant closing and disclosure documents that are registered with land titles.